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Dear Georgia Drivers:
What a wonderful journey the Department of Driver Services (DDS) has had this
past year. It has been a year dedicated to our mission of providing the best
customer service and most efficient driver licensing and testing services. We
have focused on our values of communication, accountability, respect and
ethics.
Offering many new services through our website, reducing the average time
customers spend waiting for assistance in our customer service centers, and
increasing road test reservations are just a few of the improvements we've
made.
Our success can be summed up in a quote from legendary football coach Vince
Lombardi, who said, "The dictionary is the only place where success comes
before work. Hard work is the price we must all pay for success."
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Commissioner Greg Dozier
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I would like to thank all of the DDS employees for their hard work and
dedication to realizing the goals and values set forth in our mission. The
accomplishments that we have made as an organization are proof of their
commitment. I am proud to have each and every employee as part of the DDS team.
Much of our success is also due to our customers. Without your support, none of
our success would have been possible. Whether you use our website or visit one
of our Customer Service Centers (CSCs) in person, I hope that you have already
noticed an improvement in the services we offer.
We are far from finished. I promise that DDS will continue to find new and
innovative ways to provide excellent customer service in the most efficient and
convenient way possible. Thank you for your continued support, and we look
forward to serving you.
Sincerely,
Greg Dozier
 Board
of Driver Services
DDS MISSION STATEMENT
To continuously be the most customer-focused, results-driven, best managed
organization by instilling values and demonstrating that
"We C.A.R.E."
while ensuring public trust and safeguarding the integrity of our services.
Values - "We C.A.R.E."
Communication - Provide
information in a consistent, courteous manner.
Accountability - Empower
employees and measure our performance.
Respect - Listen attentively
and assist customers in a timely and professional manner.
Ethics - Demonstrate
integrity and honesty in our actions and decisions.
Contact Information:
Department of Driver Services
Post Office Box 80447
2206 Eastview Parkway
Conyers, Georgia 30013
Office: 678-413-8650
DDS Commitments
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