Privacy Statement

Thank you for visiting a web site designed and maintained by the Department of Driver Services. Our web sites are designed to make it easier and more efficient for Georgians to interact with their State Government. But as with all online resources, we appreciate that many visitors to our sites will be concerned about their privacy. The State of Georgia is committed to preserving your privacy when you visit our sites.

This privacy statement addresses the collection, security and disclosure of information that may be obtained through the use of web sites maintained by the Department of Driver Services. This statement covers the following topics:

  • Information We Collect
  • Public Disclosure
  • Cookies
  • Security

Information Collected

If you visit a web site maintained by the Department of Driver Services to read or download information, we may collect some or all of the following information:

  • The name of your domain; for example, "xyzcompany.com" if you use a private Internet access account;
  • An IP address; a number automatically assigned to your computer when you are using the Internet;
  • The type of browser and operating system used to access our site;
  • The Internet address of the web site from which you linked directly to our site;
  • The pages you visit within The State of Georgia's web site(s); and
  • The links made to other web sites through this site.

This information is collected for statistical analysis using third party or proprietary software programs to create summary statistics. The statistics are used for the purpose of determining what information is of most and least interest to all visitors and identifying system performance or problem areas. This information is not collected for commercial marketing purposes.

If, during your visit to a web site maintained by the Department of Driver Services, you voluntarily provide personally identifiable information, we will collect such information. Examples of personally identifiable information may include:

  • An e-mail address if you are communicating to us through e-mail;
  • Information you voluntarily submit to the State of Georgia for the purposes of completing or submitting an application or form online such as social security number, telephone, etc.; and
  • Other information volunteered, such as vendor profile/contact information, survey information or content of e-mail.

In general, please note the information collected, whether or not personally identifiable, is not limited to text characters and may include audio, video and other graphic formats you send us. Information is retained in accordance with existing laws, rules, regulations, and other policies.

Public Disclosure

As a general rule, the Department of Driver Services does not disclose any personally identifiable information collected online except where you have given us permission, or where the information is public information under the Georgia Open Records Act O.C.G.A. ยง 50-18-70 et seq., or is subject to disclosure under other applicable laws. The Department of Driver Services may provide personally identifiable information to other governmental entities. For example, information provided to initiate the voter registration process will be transferred to the Secretary of State. Visitors should be aware that information collected by the State of Georgia on its web sites may be subject to examination and inspection, if such information is a public record or not otherwise protected from disclosure. Additionally, personally identifiable information may be disclosed if subject to a subpoena or court order issued by a court of competent jurisdiction.

Cookies

The Department of Driver Services may occasionally use "cookies" to customize your browsing experience. Cookies are simple text files placed on your hard drive by a web site that monitors your usage of that particular site, generally without your knowledge. They provide a method of distinguishing among visitors to the web sites, and allowing customized features such as a "shopping cart" feature for online purchasing. Cookies created on your computer by using our web sites do not contain personally identifiable information and do not compromise your privacy or security. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods.

Security

Several tools, policies and protocols are used to safeguard the submission of information through web sites maintained by the Department of Driver Services. Security measures have been integrated into the design, implementation and day-to-day operations of the entire operating environment as part of our continuing commitment to the security of electronic content as well as the electronic transmission of information. In certain instances, you will have the opportunity to receive or create a password to access or submit certain information. You should not divulge your password to anyone in an unsolicited phone call or e-mail. When you are finished with those applications that are password protected, it is always recommended that you close or otherwise exit the browser page. If you feel your password has been compromised, please contact the Department of Driver Services Help Desk between 8:00 AM and 4:00 PM, Monday - Friday at 678-413-8600 (Atlanta local) or 1-866-754-3687 (inside Georgia but outside Metro Atlanta Area).

Link Disclaimer

Web sites maintained by the Department of Driver Services may contain links to other web sites, including those owned or maintained by other government, private, or not-for-profit entities. Such links are provided for convenience and/or information purposes only. A link does not constitute an endorsement of content, viewpoint, policies, products or services of that web site Once you link to a web site not maintained by the Department of Driver Services, you are subject to the terms and conditions of that web site, including but not limited to its privacy policy.

The Department of Driver Services, the Georgia Technology Authority and their respective employees, officers, and agencies shall not be held liable for any losses caused by the reliance upon information accessed from web sites whose links are contained herein.

Information Disclaimer

Information provided on web sites maintained by the Department of Driver Services is intended to allow the public convenient access to public information. While all attempts are made to provide accurate, current and reliable information we cannot guarantee that the information will be error-free. Therefore, the State of Georgia, the Department of Driver Services, and their respective employees, officers and agencies expressly deny any warranty of the accuracy, reliability or timeliness of any information published through their web sites and shall not be held liable for any losses caused by reliance upon the accuracy, reliability or timeliness of such information. Any person who relies upon such information obtained from these web sites, does so at his or her own risk.

Trademarks, Service Marks, and Copyrights

All trademarks, service marks or copyrights appearing on this web site and other linked web sites are trademarks, service marks, or copyrights of their respective owners. Pursuant to 17 U.S.C. Sec. 512(c)(2), notice of claims of copyright infringement should be directed to the Office of General Counsel, 2206 Eastview Parkway, Conyers, GA 30013.

Usage of This Web site

The contents of this web site are published for information purposes only and are subject to change without notice. If services change or the Department of Driver Services opts to use personal information for purposes other than herein described, notice will be provided.

Unauthorized Usage

Unauthorized attempts to upload information or change information of service are strictly prohibited and may be punishable under state and/or federal laws.

Access to Your Information

You may have access to any of the information we collect about you at this site.

Secure Computer